Common Struggles General Contractors Face With Security and Gate System Integrations

(And how the right partner keeps your project on schedule)

Security Integration Shouldn’t Slow a Project Down

General contractors manage tight schedules, stacked subcontractors, multiple trades, and daily site coordination. But when it comes to access control, gate systems, low-voltage wiring, or surveillance, GCs often run into delays or unexpected conflicts because the integrator isn’t aligned with the construction workflow.

As part of platforms like Procore, the expectations are clear: reliable communication, documentation, and predictable scheduling. Unfortunately, not every vendor in the security space works that way.

Below are the most common challenges GCs face — and what a well-aligned integrator can do to eliminate them.

Poor Communication and Incomplete Documentation

GCs depend on consistent updates: RFI responses, as-built drawings, submittals, spec sheets, and progress photos. Many security vendors still operate in a “show up and install” format with no documentation trail.

Typical issues:

• Missing submittals or shop drawings

• Lack of cable routing documentation

• No real project updates

• Unanswered RFIs

• 
  

Impact: 

Delays, change orders, and inspection failures.

What GCs actually want:

Clear documentation, regular updates, and someone who uses Procore and speaks construction language.

Late Coordination With Other Trades

Gate operators, barrier arms, access panels, and cameras all depend on power, conduit, slab placement, low-voltage pathways, and network locations.

When the integrator communicates late, trades collide.

Common conflicts:

• Concrete pads poured without stub-ups

• Electricians waiting on equipment specs

• Camera locations without mounts or pathways

• Access panels installed in the wrong rooms

Result: Rework, back charges, schedule slips.

A good integrator coordinates early and locks down needs before other trades mobilize.

Equipment Lead Times Not Communicated Early Enough

Security hardware (gate operators, access systems, controllers, LPR cameras) can have lead times anywhere from 2–12 weeks, depending on the manufacturer.

If the integrator doesn't communicate this upfront, the GC gets blindsided.

A construction-ready vendor provides:

• Lead time estimates

• Procurement timelines

• Early-release recommendations

• Alternate equipment options if timelines shift

Inaccurate or Incomplete Scope

GCs often get “low bid” proposals from vendors who leave out key components like:

• Network switches

• Surge protection

• Photo eyes

• Loops

• Cabling pathways

• Concrete pads

• Programming and testing

• Commissioning

These items get added as change orders later — creating friction between the GC and owner.

A reliable integrator provides a complete, transparent scope that prevents surprises.

Minimal Support During Closeout

Closeout is where most security vendors disappear.

GCs frequently struggle with:

• Missing as-builts

• No O&M manuals

• No training for the end user

• No system passwords or admin accounts

• No warranty details

• No Procore uploads

This causes needless punch-list items and slows down the entire turnover.

A good integrator wraps up cleanly, trains the end user, and provides complete documentation through Procore.

Lack of Post-Project Support

After the ribbon cutting, many vendors step away — leaving the GC to deal with service requests from the owner.

What GCs need is an integrator who:

• Stands behind the installation

• Supports their client after turnover

• Reduces callbacks and warranty frustrations

• Makes the GC look good by providing long-term stability

How the Right Security Partner Eliminates These Pain Points

A construction-ready integrator supports GCs the same way GCs support owners — with clarity, transparency, and predictable execution. That means:

• Clear scopes

• Accurate shop drawings

• Early trade coordination

• Consistent communication

• Procore-based updates and documentation

• Strong post-turnover support

When security is handled professionally, it becomes one less trade for the GC to chase — and one more reason the owner is happy at turnover.

Cloud-Based Documentation Makes Your Job Easier

Integrators who use Procore (or similar platforms) streamline the entire workflow:

• Submittals uploaded on time

• RFIs tracked and answered

• Photos documented daily

• Specs and manuals centralized

• Change orders documented cleanly

No guesswork. No lost information. Everything in one place.

Professional Integrators Keep Projects Moving

Construction is fast-paced. Schedules change. Trades collide. The right integration partner knows how to adapt without slowing the project — and how to install systems that require minimal service long after turnover.

If you’re a GC dealing with the usual delays and miscommunication around gate or security integration, there’s a better way.

Reach out through our contact page or find us on Procore anytime to discuss streamlined, construction-ready solutions that fit your workflow.