1. Information We Collect

​

We may collect personal information that you voluntarily provide when you contact us, request service, request an estimate, submit a website form, communicate with our team, or otherwise interact with Secure Space Integrations.

 

The information we collect may include:

• Your nameCompany or community name

• Email addressTelephone or mobile phone number

• Service or project address

• Information about your property, system, project, or service request

• Appointment and scheduling information

• Messages, photographs, files, or other information you send to us

• Billing, payment, or transaction information when applicable

 

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, referring website, pages visited, and general website usage information. This information may be collected through cookies, analytics services, and similar technologies.

 

2. How We Collect Information

 

We may collect information through:

• Contact and service-request forms on our website

• Telephone calls, text messages, and emails

• Requests for estimates, proposals, or consultations

• Service appointments and project communications

• Contracts, invoices, and payment transactions

• Cookies, website analytics, and related technologies

• Information provided by property managers, associations, contractors, or authorized representatives

 

3. How We Use Your Information

 

We may use the information we collect to:

• Respond to questions and service inquiries

• Prepare estimates, proposals, and project recommendations

• Schedule installations, service calls, and consultations

• Communicate about active projects, appointments, and service requests

• Provide customer service and technical support

• Send technician arrival, scheduling, and project-status notifications

• Process invoices and payments

• Maintain business, service, and customer records

• Improve our website, services, and customer experience

• Protect against fraud, misuse, security threats, and unauthorized activity

• Meet legal, regulatory, insurance, and contractual requirements

​

4. How Information May Be Shared

 

Secure Space Integrations does not sell or rent your personal information. We may share limited information with service providers that help us operate our business, website, communications, payment systems, scheduling systems, customer-management systems, or other business functions.

 

We may also share information with manufacturers, distributors, subcontractors, technicians, property managers, associations, contractors, or other authorized parties when reasonably necessary to prepare a proposal, perform work, provide support, or complete a requested service.

 

We may disclose information when required by law, legal process, court order, government request, insurance requirement, or when reasonably necessary to protect our rights, property, customers, employees, or the public.

 

5. SMS Consent and Phone Number Protection

 

Secure Space Integrations may offer customers the option to receive conversational text messages related to inquiries, appointments, service requests, technician arrivals, project updates, and customer support.

​

SMS consent and mobile phone numbers are not shared with third parties or affiliates for marketing or promotional purposes.

​

Your decision to provide SMS consent is optional and is not a condition of purchasing products or services from Secure Space Integrations.

 

6. SMS Terms and Disclosures

 

If you consent to receive SMS from Secure Space Integrations, you agree to receive Conversational SMS from us. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://www.securespaceintegrations.com/privacy-policy to see our privacy policy and terms and conditions.

 

You may opt out of receiving text messages at any time by replying STOP. After you opt out, you may receive a final message confirming that your request has been processed.

 

For assistance, reply HELP or contact Secure Space Integrations using the contact information listed below.

 

Message and data rates may apply according to your wireless carrier and service plan. Message frequency may vary depending on your inquiry, appointment, project, or service activity. Mobile carriers are not liable for delayed or undelivered messages.

 

7. Cookies and Analytics

 

Our website may use cookies and analytics tools to understand how visitors use the site, improve website performance, measure traffic, and support security functions.

 

You may be able to control or disable cookies through your browser settings. Disabling cookies may affect certain website functions.

 

8. Data Security

 

We use reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

 

However, no website, electronic transmission, communication system, or storage system can be guaranteed to be completely secure.

 

9. Data Retention

 

We may retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain project and business records, comply with legal obligations, resolve disputes, and enforce agreements.

 

10. Third-Party Websites

 

Our website may contain links to third-party websites or services. Secure Space Integrations is not responsible for the privacy, security, or content practices of third-party websites.

 

11. Children's Privacy

 

Our website and services are intended for businesses, property managers, associations, property owners, and other adults. We do not knowingly collect personal information from children under the age of 13.

 

12. Your Privacy Choices

 

You may contact us to request that we update or correct certain personal information associated with your inquiry or customer record. Some information may need to be retained for legal, accounting, contractual, warranty, security, or business-record purposes.

 

13. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically. Any revised policy will be posted on this page with an updated effective date.

 

14. Contact Secure Space Integrations

​

Contact us with questions about this Privacy Policy, our privacy practices, or our SMS communications.Secure Space Integrations

 

Secure Space Integrations
Website: www.securespaceintegrations.com
Email: info@floridassi.com
Phone: 813-388-2906

​

​